How do I report suspected child abuse?
  • What Should You do If You Suspect Child Abuse or Neglect:
    • The child abuse hotline number is 910-798-3420.
    • If you need to make a report after 5 p.m., Monday through Friday, or on the weekend, or a holiday please call 911 and ask to speak to the social worker on duty. 
    • Our office is located at 1650 Greenfield Street, Wilmington, NC, 28402. 
    • NOTE: North Carolina Law requires that anyone who suspects that a child is being abused or neglected, must report their concerns to the Department of Social Services, Child Protective Services.

Anyone can make a report of child abuse and/or child neglect by calling, writing, or visiting the Child Protective Services Unit at the New Hanover County Department of Social Services. You can make a child abuse or neglect report 24 hours a day, 7 days a week.

  • The social worker taking your report will listen to your concerns and document all the information that is given. 
  • You do not have to have proof that a child is being abused or neglected, just a reasonable suspicion. 
  • Reporters of child abuse and neglect are protected by the law. 
  • Social workers are unable to release the name of the reporter to anyone, unless ordered by the Court.
  • Although you can make a report anonymously, it is helpful to provide your name in case the social worker needs to follow up with you for additional information. 
  • It is helpful to have the following information when making a child protective services report:
    • Name, address, and age of the child/children
    • Name and address of the child's parents or caretakers
    • The child's condition, including any injuries or extent of the maltreatment
    • Any information about weapons in the home, alcohol, or drug abuse
    • Even if you do not have all of the above information, do not hesitate to make a report if you believe a child is being abused or neglected.

Show All Answers

1. What is child abuse and neglect?
2. How can I recognize potential child abuse?
3. What happens after a report is made?
4. What is an assessment?
5. What happens after the assessment is completed?
6. How do I report suspected child abuse?