How to I access the online portal?
  1. Call our registration line at 910-798-6450 and leave a message letting us know you would like to be registered for the online portal.
  2. You will receive an email with a temporary password to log-in to the SERVTracker Client Portal.
  3. Next you will be directed to This is a secure external link to our membership software SERVTracker.
  4. Enter your username(email address) and temporary password. You will then be prompted to reset your temporary password.
  5. You can now register for classes and view your scheduled classes. To cancel a class you will need to contact us directly at 910-798-6400.

Show All Answers

1. Where is the Senior Center located?
2. What are the Senior Resource Center hours of operation?
3. Is there a fee to join the Senior Resource Center?
4. How old do you have to be to become a member?
5. Do I have to live in New Hanover County to participate in activities or services at the Senior Resource Center?
6. Are all services and activities free?
7. What if I can not afford classes?
8. Do we offer specialized care?
9. What type of services does the Senior Center offer?
10. Do the different centers offer different activities for seniors?
11. If I join one center in New Hanover County, do I need to apply to other center locations to attend there as well?
12. How to I access the online portal?
13. Can seniors who need assistance come with a caregiver?
14. How old do you have to be to have lunch in the center?
15. What's on the Menu today?
16. Do you serve restricted meals, such as meals for Diabetics etc.?